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    Donate Online - FAQ's

    I got a "JAVA" error message what do I do?
    Can I make donations with a credit card online?
    I want to give a little each month, can you auto-debit my credit card?
    Can I make donations with Google(TM)?
    Can I make donations with Pay Pal(TM)?
    Can you invoice me for my donation?
    Can I just mail you my donation?
    There are lots of government regulations about donations to political groups, do I qualify?
    Will my name show up on some report?
    I can not see the page or I get a 404 page not found error when I click to donate, what is wrong?
    I use Netscape will I have any problems?
    Is it secure to make my donation online?
    What if the lock on the bottom of my browser is not closed?
    What information are you going to ask for?
    What will I have to do?
    Why does nothing happen when I click the 'Continue' button?

    I got a "JAVA" error message what do I do?


    In some browsers, like Internet Explorer 6 (I.E. 6), Java content is blocked for you and you need to give permission for it to load. There is a yellow text box in I.E. 6x that tells you that a script has been blocked. Click the box and click on "allow blocked content..." and then answer "YES" to the second warning. Or, set the permission in your preferences. This is also an XP service pack 2 feature.

    Also, your firewall or pop up blocker may be set to not allow the script to run. To access our online account you will need to change those settings, to allow the script to run. But if you are not interested in using our Online Donation method then just ignore the script request and hit cancel.

    If you continue to have problems please let us know.


    Can I make donations with a credit card online?

    Yes, as of November 19, 2008 we are pleased to announce that we have changed the service we have used in the past to take donations online via credit card to DONATE NOW !

    You can make either a one (1) time donation or you can sign up to donate an amount each month. With either method the limit we can receive from an individual donor is $5,000.00 per year.


    I want to give a little each month, can you auto-debit my credit card?

    Yes, You can make either a one (1) time donation or you can sign up to donate a small amount each month. With either method the limit we can receive from an individual donor is $5,000.00 per year.

    While we are happy to receive any amount you wish to contribute we ask you to consider signing up to donate a minimum of $5.00 each month. That is just $60.00 per year and with that minimum donation amount you will receive our newsletter "The Good News Report" (TM) whenever it is sent out.

    There is more detailed information on the DonorTownSquare.com website and on the second donation page. 


    Can I make donations with Google(TM)?

    No, not yet! Hopefully soon though. On November 12, 2008 we applied for the Google(TM) donate service also known as Google(TM) checkout for political organizations, and following the instructions listed on their website we e-mailed the documents they requested. We are waiting for their response. As soon as we get a response we will either add their service or let you know what they said. If you do not see either their donation link or information on what they said then we are still waiting.


    Can I make donations with Pay Pal(TM)?

    No, not at this time. We have looked into adding this payment method and they have expanded their service to include non-profits. While they seem to think this will also work for political customers we found their service to be lacking too many key requirements needed for most political committee's and campaigns. Hopefully this will change in the future. If you would like to see us add a Pay Pay(TM) donation button then please let Pay Pal(TM) know you would like to see them do a better job reaching out to political customers.


    Can you invoice me for my donation?

    Yes, E-mail us and we will send you a Pledge Invoice with a remittance envelope and you can mail us your donation. This is a much slower process then either using a credit card or using our Donation Form - to make donations by mail. We recommend using the donation form instead, if you are not comfortable with using you credit card online.



    Can I just mail you my donation?

    Yes, just go to our Donation Form - to make donations by mail page and print this form and mail it with your check made payable to Citizens For A Better America ®
    P.O. Box 7647
    Van Nuys CA 91409-7647

    If you are unable to print the form, that is O.K., just use it to verify that your donation meets the standards set by the F.E.C. If you can check off that you can "confirm that the following statements are true and accurate: [ ] *Check Here" then your donation meets these standards. Make your check payable to Citizens For A Better America ® and mail it to the address listed above.

    Thank you for your donation.


    There are lots of government regulations about donations to political groups, do I qualify?

    Federal Election Law ( FEC.GOV ) requires compliance with the following statements:

    If you can confirm that the following statements are true and accurate then you qualify to donate.

    1. I am a United States citizen or a permanent resident alien.
    2. I am making this contribution from my own funds, and not those of another.
    3. I am not a federal contractor.
    4. I am making this contribution on my own personal credit card and not with a corporate or business credit card.
    5. I am using my own credit card. It is not a stolen credit card.
    6. I am at least 18 years of age.
    7. I am contributing no more than $5000.00 per calendar year to all federal funds (for the benefit of candidates running for federal office) of Citizens For A Better America (R) (CFABA.ORG).
    8. I  understand that I will need to supply my "Occupation" and "Employer" information.*
    9. Since this is a political contribution, I understand that I will not receive a refund on my credit card donation.

    *While we must ask for your "Occupation" and "Employer" information it will only be published once the annual amount you have contributed reaches the $200.00 level.

    You will be asked these same questions on the first page, if you use our online donation service. 

    It is our goal that donating to Citizens For A Better America ® would be as easy and convenient as possible, that is why we have you sign off that you qualify to donate to our type of committee. This saves you the time and effort if you do not qualify.


    Will my name show up on some report?

    Yes and No.

    Yes, if you donate over $200.00 in any calendar year we are required to list your name and address as well as your employer and occupation on the report we file. That is why we ask you for all the necessary information up front.

    No, if you donate under $200.00 in a calendar year we are not required to list your personal information and we choose not to. We know that privacy is very important to most people and that is why we added our "Privacy Membership" for $199.99. It is for those supporters who wish to donate the maximum they can each year and still not show up on any of our public reports.

    Please understand no matter what amount you contribute we are required to ask you for the information, what changes is what is actually posted online in the report.


    I can not see the page or I get a 404 page not found error when I click to donate, what is wrong?

    Check your browser, this is usually a browser issue. Currently our online donation software requires the use at the minimum either Microsoft Internet Explorer 6, Netscape 7.x or Mozilla 1x (Mozilla is an open source browser developed by those who developed the original Netscape, so if you liked Netscape we think you will like Mozilla).

    It is our continual goal to keep our websites as browser friendly as possible and on the rest of our website you should be able to view it with any browser, but because of security concerns there are less browsers that can be used with credit card processing software.

    We apologize for any inconvenience this may cause. If you are in another browser all you need to do is to swipe the address above, in the address bar; copy and paste it in one of the browsers that will work with the software. If you get an error page using either I.E. or Mozilla then please let me know, and if you find another browser that works I'd like to know that as well, E-mail us.


    I use Netscape will I have any problems?

    Yes, we have had some reported problems with Netscape. The donation pages do not display or are not displayed properly. While in some versions they appear to work, actually they do not function properly and the graphics are not displayed right. You may not be able to use Netscape to make a donation. We have found that Mozilla (Mozilla 1x) is a good substitute and it works fine with the donation software.

    See also I can not see the page or I get a 404 page not found error when I click to donate, what is wrong?


    Is it secure to make my donation online?
    Yes. the DonorTownSquare.com website states"

    "We use industry standard Secure Socket Layer (SSL) encryption on all donation pages, which ensures that your donors credit card cannot be read by hackers as it travels across the Internet. In addition, we securely encrypt all credit card information that gets stored in our database for customer service purposes so no one can access it."

    You will need to use either Microsoft Internet Explorer 6x or Mozilla 1x or better to use the secure server. (See also, I can not see the page or I get a 404 page not found error when I click to donate.)

    Both of these browsers show a closed lock when you are on a secure page, so be sure to always check for the 'close lock' symbol on the bottom right hand side.

    When you click on

    DONATE NOW !

    you will notice the lock has changed to closed.

    If you do not see a 'close lock' symbol then please STOP, do not go forward or enter any information and contact us immediately. This means the browser is not secure.


    What if the lock on the bottom of my browser is not closed?


    If the lock is not closed, STOP, do not go forward or enter any information and contact us immediately. This means the browser is not secure. E-mail us and let us know what browser you are using and what address came up in the address line. The browser version can usually be found under the 'Help' menu in 'About'. This will help us keep our site secure and serve our donors better.


    What information are you going to ask for?


    We will need you to choose how much you wish to donate. We have various levels and projects to choose from. Our regular membership is $60.00 a year. 

    After you choose a donation amount then you will be asked to provide us your name address and other information, including your Occupation and Employer. This information is required by Federal Regulation. You can look at our mail in Donation Form - to make donations by mail which asks for the same information. 

    Lastly you will be asked your payment method. You can choose credit card (Master Card, Visa or Discover) or if you like you can choose a smaller amount and make it a recurring charge.


    What will I have to do?
    If you like to know what will happen before you start, how many pages there are and what do they say then here is the information you are looking for.

    • FIRST PAGE - You will be asked to "CONFIRM that you agree that the following statements are true and accurate" 

      I confirm that the following statements are true and accurate:

      1. I am a United States citizen or a permanent resident alien.
      2. I am making this contribution from my own funds, and not those of another.
      3. I am not a federal contractor.
      4. I am making this contribution on my own personal credit card and not with a corporate or business credit card.
      5. I am using my own credit card. It is not a stolen credit card.
      6. I am at least 18 years of age.
      7. I am contributing no more than $5000.00 per calendar year to all federal funds (for the benefit of candidates running for federal office) of Citizens For A Better America (R) (CFABA.ORG).
      8. I  understand that I will need to supply my "Occupation" and "Employer" information.*
      9. Since this is a political contribution, I understand that I will not receive a refund on my credit card donation.

      Check for the 'close lock' symbol. Then click the "Make a Donation" button.

      First Page

    • SECOND PAGE  - You will be asked to pick the amount you wish to donate and tell us if you want your donation to be a recurring charge. 

      Check for the 'close lock' symbol. Then click the "Continue with Donation" button. 

      Second Page

    • THIRD PAGE  - This page asks you to provide us your name address and other information, including your "Occupation and Employer". This information is required by Federal Regulation and you must include this information before you can proceed further. 

      You MUST provide information for each box that has its title field in bold. One of those asks for an e-mail address. We will NOT add your address you provide to our e-mail list unless you check the box which says,"Would you like to be added to our e-mail list?". 

      Please understand if you have already received e-mail from us at that address, leaving this box unchecked will not remove your name from our list. See our E-mail Policy page for information on how to be removed from our e-mail list. 

      When you are finished then check for the 'close lock' symbol and click the "Confirm Donation" button. 

      Third Page

      FOURTH PAGE  - You have not been asked for your credit card information until now. This is the page that we ask for it.

      You may use either your Visa, Master Card American Express or Discover Card. You will need to provide your credit card number and expiration date. You will also need your "CVV Number/Security Code" which is usually a 3 digit number found on the back of your card.

      You will need to type the funny code that appears on the page this is to protect against fraud. You will also need to check the box that says, "I understand that my card will be charged to Donor Town Square Inc". 

      Check for the 'close lock' symbol. Click the "Process Donation Now" button and your card will be charged. 


      Second Page

    • FIFTH PAGE - A receipt page will appear and a receipt will also be sent to the email address you provided in step 3.

    Please, note the name Donor Town Square Inc will appear on your credit card statement not the name Citizens For A Better America ®, so please do not be confused.


    Why does nothing happen when I click the 'Continue' button?

    Usually something did happen but the page may look the same. When that happens you should see red text at the top of the page telling what required information is missing. Make sure you have completed all the required information and then try it again. If the problem persists please E-mail us.



    | Copyright ©1992-2008 Citizens For A Better America ® |
    | Paid for and authorized by Citizens For A Better America ® | Not authorized by any candidate or candidate committee |
    | National Headquarters | P.O. Box 7647 Van Nuys CA 91409-7647 | Voice Mail (818) 574-8911 | E-mail |
    | FEC # C00278333 | FPPC # 1265022 | E-mail Policy |






    Last Update: 04/05/2009
    Copyright ©2009 by Citizens for a Better America® - ALL RIGHTS RESERVED